Frequently Asked Questions
Frequently Asked Questions
The most common causes are clogged filters, hose or wand blockages, or an overfilled dust canister.
👉 If cleaning hasn’t fixed it, bring it into our Brisbane workshop — we can fully strip down the machine, clear deep blockages, and restore suction.
This is often due to overheating, electrical faults, or clogged filters triggering auto shut-off.
👉 Our Brisbane team repairs and replaces motors regularly — it’s a very common repair we can do quickly and reliably.
Hair or debris can jam it, or the problem could be a broken belt or clutch issue.
👉 This usually needs servicing in our Brisbane workshop, where we can replace the worn parts and get the brush bar running properly again.
Batteries usually last 3–5 years before degrading. It could also be a faulty charger or loose connection.
👉 We stock genuine Dyson-compatible batteries at our Brisbane workshop. Repairs usually take 1–5 days, and in many cases we can do a same-day battery replacement.
Rattling often means loose parts or debris, whining points to a worn motor, and burning smells may indicate strain or electrical issues.
👉 Our Brisbane technicians can quickly diagnose the problem. In most cases, these faults are very repairable once inspected.
This usually happens when there’s a blockage or the motor overheats. A short cool-down may reset it, but recurring pulsing means something deeper.
👉 Our Brisbane team can test the airflow, clear blockages, and ensure the motor is healthy.
If the runtime has dropped significantly or it won’t charge, the battery likely needs replacing.
👉 At our Brisbane workshop, we’ll test it first so you don’t waste money on parts you don’t need.
You can safely empty the bin, wash filters, and clear visible blockages yourself. But motors, batteries, and electrical faults should be left to professionals.
👉 Our Brisbane repair specialists have the tools and parts to do the job safely and correctly.
Empty the bin regularly, clean filters monthly, check for blockages, and remove hair from the brush bar.
👉 For long-term care, book a routine service at our Brisbane workshop — just like servicing a car, it keeps your Dyson running at its best.
Need help fast?
Bring your Dyson into our Brisbane repair workshop for a same-day assessment. We stock parts, offer quick turnaround times, and handle everything from simple blockages to full motor rebuilds.